Last Updated: April 12, 2026
Welcome to Dertien Co. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website https://dertienco.com.
Who we are
Our website address is: https://dertienco.com.
Information we collect
When you interact with our website, we may collect the following information:
- Name, email address, and phone number
- Shipping and billing address
- Order and payment details
- IP address and browser information
This information is collected when you place an order, leave a comment, or contact us.
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.
An anonymized string (hash) created from your email address may be provided to the Gravatar service. You can view their privacy policy here: https://automattic.com/privacy/. After approval of your comment, your profile picture becomes visible to the public.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS), as visitors may extract this information.
Cookies
We use cookies to improve your experience on our website.
- If you leave a comment, you may choose to save your name, email, and website in cookies for convenience. These last for one year.
- A temporary cookie is set when you visit the login page to check browser compatibility.
- Login cookies last for two days, and screen preference cookies last for one year.
- If “Remember Me” is selected, login persists for two weeks.
- Editing or publishing content creates a temporary cookie that expires after one day.
You can disable cookies in your browser settings, but some features may not function properly.
Embedded content from other websites
Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content behaves as if you visited the original website.
These websites may collect your data, use cookies, and track your interaction with their content.
How we use your data
We use your information to:
- Process and deliver your orders
- Communicate order updates and support
- Improve our website and services
- Prevent fraud and enhance security
Who we share your data with
We do not sell or rent your personal information.
We may share your data with:
- Payment processors for secure transactions
- Courier and delivery services for order fulfillment
- Service providers for website functionality and analytics
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, it and its metadata are retained indefinitely.
For registered users (if any), we store personal information in user profiles. Users can view, edit, or delete their data anytime (except username). Website administrators can also access and edit this data.
What rights you have over your data
You have the right to:
- Request a copy of your personal data
- Request correction or deletion of your data
- Opt out of marketing communications
Some data may be retained for legal, administrative, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
Data security
We take reasonable measures to protect your personal data, but no method of transmission over the internet is 100% secure.
Changes to this policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.